Sharing knowledge has many benefits, as outlined in this Northwestern article “Knowledge Sharing: Leveraging Trust and Leadership to Increase Team Performance”. But beyond performance it also helps team members connect and become stronger as professionals.

However, communication within a team or from one team to another is often difficult, and so it is always good to practice those skills. One way to do that is help folks identify what types of information would be useful to others. Types of information could be isolated into categories around - info/training on tools and processes, updates to project work or product enhancements, new capabilities discovered, or pain points / risks that have been found or escalated. When we come across this type of information, who should it be communicated to - internal team members, other teams (dependent or not), leadership, external vendors, users, etc.

Learning good communication skills can start small. Stand-ups can help stretch those knowledge sharing skills.

STAND-UP EXERCISE

Go round-robin with the questions:
What is one thing that someone else on the team could benefit from knowing you are working on? Said another way - what is one interesting thing you've learned/done in your work recently?